F.A.Q.

What are the advantages of using NovaMed versus the OEM?
NovaMed provides a comprehensive, yet flexible alternative to OEMs at a cost-effective price. As an ISO, we utilize a blend of highly trained employees, specialized partners, and multiple vendors to deliver quick and efficient equipment services with minimal downtime providing relief from operating and administrative concerns. Cost savings compared to prior service costs are typically 10% to 30%.
Services
What types of equipment does NovaMed service?
As an established ISO, NovaMed maintains relationships with many service and parts vendors. These relationships, combined with our factory-trained engineers, and extensive field experience, allow us to resolve equipment problems on a wide span of makes, models and manufacturers. Please click on the links below to view a more detailed listing.
Biomedical-Diagnostic Imaging-Research/Scientific Equipment
What types of facilities does NovaMed provide service to?
NovaMed provides onsite service to Hospitals, Clinics, Physician's Offices, Laboratories, Universities, Dental Practices, Veterinary Clinics, Government facilities as well as Imaging Centers. Please call if you don't see your type of facility on the list to check our capability to service the equipment you have onsite.
What is NovaMed's geographic service area?
NovaMed primarily services facilities along the eastern coast of the United States from Maine to Florida. However if it is cost efficient for a customer outside of this area to have NovaMed provide service we certainly will, otherwise we can direct them to someone locally.
Does NovaMed do business internationally?
No, NovaMed only provides our services in the United States.
Does NovaMed stock parts and equipment for resale?
NovaMed does not have a catalog of equipment or parts and does not stock these items on premises for resale. However NovaMed can help a facility with purchasing equipment to meet their needs.
Equipment Purchase
Does NovaMed provide training to become a Technician?
NovaMed does not provide training to become a technician; our technicians are already fully trained and certified when hired. However NovaMed encourages our technicians to stay up to date with the latest skill sets in their field.
Training & Education
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