NOVAMED CORPORATION HAS A 24 HOUR SERVICE LINE.
To request service on a piece of equipment call (800) 439-9747
Please Provide the following Information:
- Your Name
- Facility name & address
- A telephone number where you can be reached
- The system control number if unit is covered by NovaMed Corporation
- The equipment manufacturer, model & serial number
- The location of the device
- A brief description of the problem you are having
- If possible, please provide an alternate contact name and number
Important – If you do not receive a response from an engineer within one (1) hour, please call us back since we may be having difficulty reaching you.